Some Important contacts for Morecambe/Lancaster district:

POLICE

In an emergency always dial 999

Overton’s PCSO:

Rank: PCSO Andrea Pagett 7816
Collar Number: 7816

Email: andrea.Pagett@lancashire.police.uk

Non-Emergency dial 101, report it online, or in an emergency dial 999

Ward: Overton


Lancashire Police

Each local policing team has a dedicated phone number or email address for you to contact them directly.

Morecambe: 01524 596985 Lancaster: 01524 596649
Non-Emergency dial 101, report it online, or in an emergency dial 999

Lancaster: Lancaster.NPT@lancashire.pnn.police.uk
Morecambe: Morecambe.NPT@lancashire.pnn.police.uk


In The Know - Lancashire

In The Know 'Find out what's really happening in your area - receive regular crime updates, information on road closures, information about fires and other emergencies and learn about what your local neighbourhood policing team is doing.

In The Know is the free messaging service brought to you by Lancashire Police supported by Lancashire Fire and Rescue Service and Lancashire County Council where you decide when and how you are kept informed about the issues that matter to you'. https://www.stayintheknow.co.uk/


Lancaster City Council

Lancaster City Council https://www.lancaster.gov.uk/

Lancaster District Community Hub https://www.lancaster.gov.uk/sites/community-hub

The Community Hub aims to support communities across the Lancaster District. Customer Services and the Community Connectors are part of the Community Hub and are here for you.

Our Community Hub is open 9am - 5pm, Monday to Friday Tel. 01524 582000

Community Hub locations and times:

https://www.lancaster.gov.uk/sites/cost-of-living/where-to-find-us

Community Connectorsare a team within Lancaster City Council to help to connect you with the services you need within the council and to make the council more accessible. Our local (Overton) Community Connectors contact is:


Dog Wardens dogwardens@lancaster.gov.uk 01524 582757

Lancaster City Council Dog Wardens


Morecambe Town Council

Morecambe Town Council https://www.morecambe.gov.uk/

The following links take you to services for reporting to Lancaster City Council (Street Cleaning & Litter) and Lancashire County Council (Love Clean Streets mobile app) and the Lancashire Road Safety Partnership(Traffic Speed Concerns).


Street cleaning and litter

For problems with any of the following:

  • Fly-tipping
  • Flyposting
  • Graffiti
  • Abandoned vehicles
  • Emptying of litter bins
  • Cleaning of public toilets
  • Street cleaning enquiries

Please use the following options:



Highways (Report It) Love Clean Streets mobile app

Roads, pavements, cycle paths, public rights of way, street lighting, traffic lights, gritting and flooding incidents (includes issues with trees and hedgerows)

Faults on roads, pavements, cycle paths, public right of ways, street lighting, traffic lights or flooding incidents can be reported directly online to Lancashire County Highways using their ‘Report It’ service - Love Clean Streets mobile app.

The online service displays a map showing existing issues and their status enabling you to check whether to proceed with the report.

Report a highways issue


Traffic speed concerns

The Lancashire Road Safety Partnership has introduced a dedicated online service for reporting traffic speed concerns:

Road Safety Partnership Home Page

Open the online traffic speed reporting service


Report Fly-tipping

Fly-tipping is the illegal dumping of rubbish on any land in the open air.


Abandoned vehicles


Lancashire Fire and Rescue 01772 862545 (Lancaster fire station 01524 60193)

Lancashire County Council https://www.lancashire.gov.uk/ 0300 053 0000

Royal Lancaster Infirmary 01524 65944

NHS Choices (find NHS services near you)

Water (United Utilities) Report a problem (unitedutilities.com)Telephone: 0345 672 3723 To find out if there are any issues that may be impacting the water supply in your area: United Utilities - Up my street

Electricity https://www.enwl.co.uk/ 0800 195 4141 (Textphone 0800 458 9767)

National Grid 0800 111 999 (electricity and gas networks) National Grid - Power cuts in your area

Environment Agency 0800 807060 (incident reporting) or 0345 988 1188 (floodline)

Floodline 0345 9881188 https://www.lancashire.gov.uk/flooding/ Lancashire County Council - 0300 123 6780 – If flooding is from highway drainage, surface water, groundwater or watercourses. We can also give you advice on local rest centres, road closures or vulnerable people.

Gritting

Gritting in Lancashire is the responsibility of Lancashire County Council, except for on motorways and trunk roads, where it is the responsibility of Highways England.

For further information see Lancashire County Council's Winter in Lancashire information pages.

BBC Radio Lancashire103.9, 95.5, 104.5 FM


Hospital/Medical

In an emergency always dial 999

If you need help now, and you're not sure what to do

If you think it's an emergency