Local Community Contact Information
Some Important contacts for Morecambe/Lancaster district:
POLICE
In an emergency always dial 999
Overton’s PCSO:
Rank: PCSO Andrea Pagett 7816
Collar Number: 7816
Email: andrea.Pagett@lancashire.police.uk
Non-Emergency dial 101, Report Online via https://www.lancashire.police.uk/ro/report/ or in an emergency dial 999
Ward: Overton
Each local policing team has a dedicated phone number or email address for you to contact them directly.
Morecambe: 01524 596985 Lancaster: 01524 596649
Non-Emergency dial 101, Report Online via https://www.lancashire.police.uk/ro/report/ or in an emergency dial 999
Lancaster: Lancaster.NPT@lancashire.pnn.police.uk
Morecambe: Morecambe.NPT@lancashire.pnn.police.uk
In The Know - Lancashire
In The Know 'Find out what's really happening in your area - receive regular crime updates, information on road closures, information about fires and other emergencies and learn about what your local neighbourhood policing team is doing.
In The Know is the free messaging service brought to you by Lancashire Police supported by Lancashire Fire and Rescue Service and Lancashire County Council where you decide when and how you are kept informed about the issues that matter to you'. https://www.stayintheknow.co.uk/
Lancaster City Council https://www.lancaster.gov.uk/
Lancaster District Community Hub https://www.lancaster.gov.uk/sites/community-hub
The Community Hub aims to support communities across the Lancaster District. Customer Services and the Community Connectors are part of the Community Hub and are here for you.
Our Community Hub is open 9am - 5pm, Monday to Friday Tel. 01524 582000
Community Hub locations and times:
https://www.lancaster.gov.uk/sites/cost-of-living/where-to-find-us
Community Connectors are a team within Lancaster City Council to help to connect you with the services you need within the council and to make the council more accessible. Our local (Overton) Community Connectors contact is:
- Adam Kirkby
- akirkby@lancaster.gov.uk
Dog Wardens dogwardens@lancaster.gov.uk 01524 582757
Lancaster City Council Dog Wardens
Morecambe Town Council https://www.morecambe.gov.uk/
The following links take you to services for reporting to Lancaster City Council (Street Cleaning & Litter) and Lancashire County Council (Love Clean Streets mobile app) and the Lancashire Road Safety Partnership(Traffic Speed Concerns).
For problems with any of the following:
- Fly-tipping
- Flyposting
- Graffiti
- Abandoned vehicles
- Emptying of litter bins
- Cleaning of public toilets
- Street cleaning enquiries
Please use the following options:
- Online:Report a street cleaning and waste collection problem
- Phone:Call customer services on 01524 582491
- For flyposting issues relating to signs and notices on highways (for example on roundabouts or railings), please contact Lancashire County Council:
- Report a highways issue to Lancashire County Council
Highways (Report It) Love Clean Streets mobile app
Roads, pavements, cycle paths, public rights of way, street lighting, traffic lights, gritting and flooding incidents (includes issues with trees and hedgerows)
Faults on roads, pavements, cycle paths, public right of ways, street lighting, traffic lights or flooding incidents can be reported directly online to Lancashire County Highways using their ‘Report It’ service - Love Clean Streets mobile app.
The online service displays a map showing existing issues and their status enabling you to check whether to proceed with the report.
Traffic speed concerns
The Lancashire Road Safety Partnership has introduced a dedicated online service for reporting traffic speed concerns:
Road Safety Partnership Home Page
Open the online traffic speed reporting service
Report Fly-tipping
Fly-tipping is the illegal dumping of rubbish on any land in the open air.
- If you suspect a vehicle has been abandoned please report it directly to the police on 0845 125 35 45.
- Once we have been informed by the police, we will attach an appropriate notice to the vehicle and remove it after this period has elapsed.
- If you think the vehicle is still being used (i.e. not abandoned) but is untaxed (To check if the vehicle is taxed or registered as off the road) please report it straight to the DVLA on 0800 032 5202.
- Alternatively, you can fill in the online abandoned vehicle form
• Lancashire Fire and Rescue 01772 862545 (Lancaster fire station 01524 60193)
• Lancashire County Council https://www.lancashire.gov.uk/ 0300 053 0000
• Royal Lancaster Infirmary 01524 65944
• NHS Choices (find NHS services near you)
• Water (United Utilities) Report a problem (unitedutilities.com)Telephone: 0345 672 3723 To find out if there are any issues that may be impacting the water supply in your area: United Utilities - Up my street
• Electricity https://www.enwl.co.uk/ 0800 195 4141 (Textphone 0800 458 9767)
• National Grid 0800 111 999 (electricity and gas networks) National Grid - Power cuts in your area
• Environment Agency 0800 807060 (incident reporting) or 0345 988 1188 (floodline)
• Floodline 0345 9881188 https://www.lancashire.gov.uk/flooding/ Lancashire County Council - 0300 123 6780 – If flooding is from highway drainage, surface water, groundwater or watercourses. We can also give you advice on local rest centres, road closures or vulnerable people.
• Gritting
Gritting in Lancashire is the responsibility of Lancashire County Council, except for on motorways and trunk roads, where it is the responsibility of Highways England.
- View a map of precautionary gritting routes in Lancashire
- https://www.lancashire.gov.uk/winter/gritting/our-routes/#
- Report gritting (winter service) Request a refill, repair or new grit bin: https://www.lancashire.gov.uk/roads-parking-and-travel/report-it/gritting/
- The quickest and easiest way to request a refill, repair or new grit bin is via the Love Clean Streets mobile app.
For further information see Lancashire County Council's Winter in Lancashire information pages.
• BBC Radio Lancashire103.9, 95.5, 104.5 FM
Hospital/Medical
In an emergency always dial 999
If you need help now, and you're not sure what to do
- Go to 111.nhs.uk or call 111
If you think it's an emergency